Oct 082021
 

Looks like conspiracy stuff.

I think it’s actually a consequence of the ATTITUDE of The Big Boys

(who are really Very Little, Impoverished Boys)

The name of a blog or website has to be registered, in order for traffic to be directed to it.  An annual fee is paid to a Domain Name company.  It’s a small amount in my case.   But it’s crucual – – if my blog gets de-registered I lose years of work that I’m not ready to dispose of!

My blog/website/URL is   www.sandrafinley.ca

My attempt JUST TO PAY THIS YEAR’S BILL is appended.  Don’t bother reading – – it’s my record.

It would be easy to see it as part of a conspiracy to take down my blog.

I don’t think that’s the case.   I think it’s the consequence of a SYSTEM OF GOVERNANCE, THE POLITICAL ECONOMY GONE BADLY AWRY.  Things done with no foresight.

OR      It’s that the Big Little Control Boys are just going to force us onto the iCloud in amounts expanding by leaps without bounds,  whether it’s desirable or not.  (I have not heard any public debates about the costs/benefits of the dramatic increases in the amount of electricity needed.)  They know where it’s going to come from.  The serfs stand by with blank faces.

As it happens I have had a difficult time just getting my domain name annual bill paid, as mentioned.  It’s critical – – I lose everything on the blog, and the blog,  if the payment doesn’t go through.  I get “de-activated”!

There may be no connection whatsoever, but I looked into the 4 Principals who set up DomainPeople to try and get a handle on what’s going on with the company.

Officers

  • Emil Sayegh – Chief Executive Officer and President
  • Bart De Maertelaere – Chief Operating Officer and Senior Vice President
  • Steven Armond – Chief Financial Officer, Executive Vice President, and Treasurer
  • Johan Cho – Vice President, Legal and Corporate Secretary

I think there’s systemic/values problems?  These 4 Tech guys, 1999, set up this domain name registry,  make millions on it and other tech enterprises.  The money rolls in.  They switch enterprises, they switch who they’re working with in various enterprises, and when the technology they’re using is getting out-of-date in the rapidly changing tech world,  they just dump the company?  Is that what happens?  No infusions of cash to keep the company healthy.   So there are more and more problems.  A lot of bull shit for answers.  And I have to move my domain registration elsewhere BEFORE they are completely dysfunctional.

OR.  Are they in the process of closing you out, if you don’t want to go on the Cloud, where they’re taking DomainPeople?

It looks like conspiracy stuff – – I don’t think it is.   I think the conditions have been created – – it’s the throw away society.  Everything has to be “new” and “progressive”.  Especially when you’re making ridiculous amounts of  money.  That you can take to Heaven, of course.  They must believe in purgatory and are expecting to pay huge bribes to get through the Pearly Gates.

God forbid that the merits of what we’re doing be discussed and decided.   The Brave New World – – Huxley predicted technology would take us to these places.   ANd people like me would commit suicide in the end!   Ha ha!!

– – – – – – – – – – – 

Dear Pitt K. (DomainPeople Help Center),

For the sake of The Gods  (and me!),

please send this to someone in DomainPeople with problem-solving capability,  AND THE AUTHORITY to implement real solutions.

You obviously require capital expenditures to renovate or replace aging systems.  It’s not too hard to see.

The Boys at the Top (I checked – – they are all men who love money, money, money, and more of it) . . .

Typically, their kind make money, take money IN THE SHORT TERM.  In the case of DomainPeople, it’s been since 1999 when the company was formed.

It is typical for Such Boys (not the common word for them) to JUMP SHIP before it becomes TOO obvious that without an infusion of capital, the company is in the process of crumbling.  The systems are getting too old;  the fault lines are visible.

Ummm,  oh!  I get it.   Instead of wasting my time documenting the problems for DomainPeople (AS I DID BELOW – – stupid me),  it’s time for this client to jump ship BEFORE the ship hits the rocks.   I would be REALLY frustrated when that happens . . .  “up-the-creek”, so to speak.

But please send me a postal address to which I can mail my payment (a cheque).  . . .  continue reading.  3 different error messages prevent me from paying on-line, as I used to do.  God knows how long it will take to get my Domain Name transferred to someone else.

2021,  October 10

I want to pay my bill – – that’s all.

I have been trying for about 3 weeks, repeatedly although not every day.

I documented the FURTHER PROBLEMS below (error messages)  to “Ticket Solved: #2997278: Access to my account”.

REQUEST:  Kindly send me a postal address to which I can mail a cheque.

My time is being wasted in very large quantities, trying to pay by using My Account on your website.

(1-877-831-2562 customer support – – “it’s not business hours”.  And there isn’t an address on your website.) 

Thank-you,

Sandra Finley

2010:

I have had an account with you for 11 years.

I know how to pay bills.

I have learned in the last few years to expect problems with the simple task of paying my annual DomainPeople bill.

It is usual that the password doesn’t work;  it’s hard to pay my bill if I can’t access My Account.  In fact,  I’m not sure it can be done any other way.

The process of setting up a new password is fraught, never without hassles.

2021:    This is the worst yet. 

September 07, 2021

Received my annual (SUBJECT):  Domain Renewal Notice,

Deactivation Notice as it has been called for the last two years, at least.

The “Account Expiration” and concurrent “Deactivation Date”  (due date) is

December 06, 2021

Thank goodness I have 3 months in which to try and pay you.

That said,  there are more important things in my life to waste my time on.  And we are 1/3 of the way into the 3 months.  Do you suppose I can get the bill paid within 2 months?  Is that overly optimistic?

October 10th – – finally, after standing on my head  – –  Ticket Solved: #2997278: Access to my account.  Which is the second such ticket Solved.

I did have access briefly, but it reverted again to “invalid”.

Oct 10, 2021

What will work:  the instructions say  “Use email address, or username, or account number+  your password.   Which has to be reset, of course, if it doesn’t work.

RESULTS,  Accessing My Account

(I have not changed anything since last year.   So, what worked last year should work this year.  Unless the company tells me that I have to change my password every year.)

SHOULD WORK:

(email address#2) + (password #1):            DOES NOT WORK

So,  use account number or username instead of email address:

(account number) + (password #1):          DOES NOT WORK

(username) + (password #1):                      DOES NOT WORK

WELL THEN:   change the password

(email address#2) + (password #2):           DOES NOT WORK

So,  use account number or username instead of email address:

(account number) + (password #2):           DOES NOT WORK

(username) + (password #2):                       DOES NOT WORK

 

I went to (password #3, and password #4).

COULD IT BE THAT SOMEHOW MY OLD EMAIL ADDRESS IS STILL IN THE MIX?  CAN’T IMAGINE THAT’S THE CASE,  BUT GIVE IT A TRY.  Went through the permutations.   No, it doesn’t work, as expected.

Finally a combination worked.  I had it recorded.  Relief.   I logged out.

When I went back to login and pay,  I could not get into My Account, once again.

I submitted to Technical Support:
Maybe I should have used a completely new password?  I re-set the same one I tried (unsuccessfully) to set yesterday.”

Okay,  so I now have access to My Account, and it’s holding.

                

DOMAINPEOPLE NEEDS TO SELECT ONE COMBINATION THAT WORKS. 

ELIMINATE THE NUMBER OF PERMUTATIONS. 

 

NEW SUPPORT PEOPLE WON’T KNOW ANYMORE THAN A CLIENT WILL KNOW WHICH COMBO IS GUARANTEED TO WORK.  If it’s username, SAY username + password. 

BUT  NOW I’M IN MY ACCOUNT;  IT GETS WORSE:

New and special for this year.

(Remember – – I’ve been working on this, on and off since the second week of September.  All I want to do is pay my bill.)

#1  ERROR MESSAGE 

I’m in!  I go to Orders and Billing.

Actual Balance $ 0.00
(this amount reflects all processed payments) Pay Now

Click on Pay Now  it says:

Unspecified Error  

Error Number: 5961-2944-2021-10-10

There was an error on the server, that prevented this page element from displaying correctly. Our developers have been notified. We apologize for the inconvenience. Please contact our support department and provide the error number for further assistance. 

#2  ERROR MESSAGE 

Okay, I just need to confirm the amount to pay, and I can pay it.

So I go to Statement.     It says (a different error number):

Unspecified Error

Error Number: 8083-6313-2021-10-10

There was an error on the server, that prevented this page element from displaying correctly. Our developers have been notified. We apologize for the inconvenience. Please contact our support department and provide the error number for further assistance.

#3  ERROR MESSAGE 

Okay, I can likely confirm the amount, some other way,  but still under Statement.  I found a way to do that.  Good.   So now, with the amount confirmed, I can pay the bill.

But you got me beat!  I cannot find a way around this one

(a different error message again, when I try once again to pay):

Unspecified Error

Error Number: 9486-7033-2021-10-10

There was an error on the server, that prevented this page element from displaying correctly. Our developers have been notified. We apologize for the inconvenience. Please contact our support department and provide the error number for further assistance.

 

REQUEST:  Kindly send me a postal address to which I can mail a cheque.

Just in case it takes two months to transfer my domain name.

 

Thank-you sincerely, Pitt K

You will be secure in knowing that it isn’t because you aren’t doing your job.

It’s because The Boys are screwing everyone around??   Maybe most people there don’t like their jobs?  If that’s the case,  it makes me feel sad.  Life should not be that way.  There’s no need for that.

Best wishes,

Sandra

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